All Questions Answered
sic6s FAQ — Answers to All Your Questions
From bonuses, withdrawals, and the VIP program to KYC, visit this page to find out anything about sic6s — the most common questions from Bangladeshi players are answered here in plain language.
Whether you are new to sic6s or a long-time player, it is natural to have questions about your account, claiming bonuses, identity verification, VIP benefits, or the withdrawal process. In this detailed FAQ page we have covered four key topics: welcome bonus, KYC verification, VIP program, and withdrawals. Every answer is written in plain language so you can make decisions quickly. If you cannot find the answer to a question, our support team is always there for you.
Frequently Asked Questions
Welcome Bonus
No — the sic6s welcome bonus applies only once per player. The opportunity comes at the time of your first deposit. If the same person tries to claim the bonus repeatedly by creating multiple accounts, it will be considered a violation of the platform's rules and the accounts involved may be closed.
After logging into your account, make your first deposit. A minimum deposit of ৳500 automatically adds a 100% bonus — no separate code is needed. For example: deposit ৳1,000 and you get another ৳1,000 in bonus, bringing your total balance to ৳2,000. The maximum bonus available is ৳10,000.
Yes, every bonus at sic6s has a specific active period. If the wagering requirement is not met within the set time, the bonus is automatically cancelled. It is recommended to read the expiry date and terms carefully before accepting a bonus. Contact support for more details.
Yes, you can cancel an active bonus if you wish. Contact the support team via live chat or email to do so. Keep in mind though — cancelling a bonus will also cancel any winnings earned from that bonus. Think it over carefully before cancelling.
The wagering requirement on the sic6s welcome bonus is 10x — and it is calculated on the bonus amount only, not the deposit. Example: if you receive a ৳1,000 bonus — ৳1,000 × 10 = ৳10,000 must be wagered before the bonus winnings become withdrawable.
Identity Verification (KYC)
Yes. sic6s uses SSL encryption to keep all personal and financial information secure. The documents you submit are used solely for identity verification purposes and are not sold or shared with any third party. To learn more about the privacy policy, visit the privacy policy page.
Generally, a National ID card (NID), passport, or driving licence is accepted. The document must be clear, not expired, and have all information fully visible. In some cases, a utility bill or bank statement may also be requested for address verification. Speak to the support team for the specific list.
If verification is rejected, you will be informed of the reason. This usually happens due to blurry images, cut-off information, or an expired document. Scan or photograph it properly and resubmit. If it fails multiple times, contact support directly via live chat — they will guide you step by step.
Yes, this is very important. The name on your sic6s account must exactly match the name on your bKash, Nagad, or Rocket account. If the names do not match, your withdrawal request may be held up. Make sure you enter the correct name when creating your account.
VIP Program
The sic6s VIP program has five tiers in total — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate increases at each tier: up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and 1.5% weekly cashback at the top Diamond tier.
VIP members receive faster withdrawal processing and priority support in addition to weekly cashback. Higher tiers also offer access to special promotional offers and personalised service. The VIP program is designed to reward regular and dedicated players.
You can automatically move up to a higher VIP tier through regular gaming activity and staying active on the platform. The more you play and engage with the platform, the faster your tier will increase. You can speak to the support team to learn about specific milestones.
Each week, cashback is calculated based on net losses according to your VIP tier. It is generally credited to your account at the start of each week. Cashback is added directly to your balance — no separate claim is needed. Up to 1.5% is possible at the Diamond tier.
If you remain inactive for a long period or do not maintain certain criteria, your VIP tier may be reviewed. It is therefore important to stay regularly active on the platform. Contact support at any time to find out about your current tier and progress.
Withdrawal Questions
Standard withdrawal time at sic6s is 30 minutes to 3 hours. This applies to all three methods — bKash, Nagad, and Rocket. During periods of high demand or during verification processes it may take a little longer, but the funds generally reach your wallet within that time.
The minimum withdrawal amount at sic6s is ৳800. Withdrawal requests below this amount will not be processed. Make sure your balance is at least ৳800 or more before submitting a withdrawal request.
"Pending" means your request has been received and is being processed. It is usually completed within 3 hours. If more time than that has passed, notify support via live chat or email. Having your transaction ID or request details on hand will help resolve it faster.
To withdraw bonus winnings, the wagering requirement must be met first. Bonus winnings only become withdrawable after wagering 10 times the bonus amount. Example: if you receive a ৳1,000 bonus, you must wager ৳10,000. Once the requirement is met, follow the normal withdrawal process.
Three mobile wallets can be used for withdrawals from sic6s — bKash, Nagad and Rocket (Rocket is Dutch-Bangla Bank's mobile wallet). At the time of withdrawal, the name registered on your account must match the name on your wallet.
Yes, if the request is still in "Pending" status, it may be possible to cancel it with the help of the support team. However, once processing has begun it becomes difficult to cancel. Contact live chat as soon as possible.
Have more questions? We are ready to help
If you did not find the answer to your question in this FAQ, the sic6s support team is ready to assist in Bengali and English 24 hours a day, 7 days a week. Get an instant answer on live chat or send your details by email.
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